The Overview

Prestige provides an ongoing, specialist maintenance programme for the Bang & Olufsen flagship store on New Bond Street. This contract involves a comprehensive deep clean of all showroom carpets and bespoke rugs every three months to maintain the impeccable standards required of a world-leading luxury brand.

The Challenge

Operating within a flagship retail environment presents unique challenges. The showroom houses exceptionally high-value, sensitive audio-visual equipment that requires a meticulous “zero-risk” approach. Furthermore, all works must be completed out-of-hours, starting strictly after 7:00 PM, with a mandatory requirement for all surfaces to be 100% dry and showroom-ready for the following morning’s trade.

The Solution: Scheduled Maintenance & Versatility

To ensure total operational continuity, we developed a bespoke maintenance plan with pre-scheduled quarterly visits. Our team utilises advanced low-moisture cleaning technology, allowing us to achieve a deep, restorative result without the risk of over-wetting or humidity spikes near sensitive electronics. This close, ongoing relationship allows the client to “set and forget” their floor care, knowing the store’s aesthetic will remain consistent year-round.

The Result

By implementing a proactive maintenance schedule rather than reactive cleaning, the New Bond Street showroom maintains a “Day One” appearance at all times. The carpets are consistently deep-cleaned and dry within hours, ensuring the store is ready to welcome high-net-worth clients every morning without fail.

To discover more about our Prestige Maintenance Plans, visit our Contract Cleaning page or Contact Us for a bespoke maintenance quote.