Commercial Restoration

The Overview

Group M, the world’s largest media investment group, manages over $48 billion in annual advertising. As a global leader in media solutions, they recognize that first impressions are absolutely vital. Specifically, following a major office expansion at their Strand headquarters, they required expert Office Carpet Cleaning London. After installing new carpet tiles alongside existing ones, the visual contrast created an uneven look across the floorplate. Therefore, they commissioned Prestige to restore the older tiles. Consequently, we ensured a seamless transition between old and new flooring, protecting their professional environment without the need for total replacement.

01. The Challenge

The primary challenge was the significant mismatch between the fresh, newly laid tiles and the existing flooring. Over time, visible stains, dirt, and general wear had accumulated on the original carpet. Because Group M operates a high-energy office, they wanted to avoid a full replacement to save on massive capital costs. Furthermore, the facilities team needed to minimize disruption to their busy staff. Ultimately, they required a technical solution that could remediate heavy coffee stains and oil marks while unifying the entire office aesthetic in a single weekend window.

02. Office Carpet Cleaning London: Our Solution

To create a uniform appearance, we deployed the Hos Orbot low-moisture system. Firstly, this advanced method provides deep-cleaning results with incredibly fast drying times. Next, we performed targeted stain removal for discolouration and stubborn oil marks. Furthermore, we scheduled the entire project for a Saturday to ensure zero impact on daily operations. Consequently, the mechanical agitation lifted embedded soil from the pile, effectively blending the old tiles with the new. For industry standards on textile care, you can consult the NCCA or view our other office cleaning services.


By choosing professional restoration instead of replacement, Group M saved significant capital expenditure while maintaining a fresh, world-class office environment.

The Result

The office carpets were restored to a like-new condition, featuring a smooth, invisible transition between old and new carpet tiles. All stubborn stains were successfully removed, and the project was completed with zero impact on daily operations. Ultimately, Group M achieved a pristine clinical aesthetic at a fraction of the cost of replacement. Most importantly, the workspace is now perfectly aligned with their identity as a global media leader, providing a flawless environment for staff and visiting clients alike.

Oily stains on a carpet tile at Group M’s London office before professional cleaning. Office carpet tile at Group M’s London office looking like new after professional cleaning.

Technical Precision

Our dual-action cleaning process ensures that even the most heavily stained office carpets—including those with coffee and oil spills—can be reclaimed to an impeccable standard.